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Senior Client Relationship Officer (Assets)

Job description

About the Role

Provide region based services, project management, assessment and reports on current and prospective assets and property building and refurbishment quality and completion against contract standards to provide clients with appropriate housing.

Your key accountabilities will include:

  • Assess local properties and report on fit for use, property condition, quotation of cost of repair and refurbishment priority to address client needs and to comply with relevant legislation, policies and procedures

  • Resolve client-based issues by working collaboratively with property owning and property managing organisations to achieve a suitable outcome for the client.

  • Monitor, assess and report on quality, progress and issues in new build and refurbishment programs, escalating and resolving assigned issues to ensure timely completion and compliance with policy and contractual obligations.

  • Manage housing providers on worker and maintenance backlog, recommend and implement actions to expedite scheduled work.

About You

You will have:

  • The ability to work quickly and accurately to tight deadlines

  • The ability to work in a high volume administrative and sensitive work environment

  • NSW Driver's Licence

  • National Criminal History Record Check

  • Working with Children Check clearance

Click APPLY now or further information please contact Lisa on 0409 746 855.