- Posted 10 June 2025
- SalaryNegotiable
- LocationLismore
- Job type Contract
- DisciplineLocal Government
- Reference200040286_1749515016
IT Support Technician
Job description
Are you an experienced IT professional with a passion for delivering innovative solutions? We're looking for two Technology Officers to join our client's dedicated Technology and Information team.
As a key member of the team, you'll provide high-level technical support for the maintenance and development of our client's digital infrastructure and cloud computing services. You'll play a critical role in supporting organisation-wide technology needs, ensuring seamless operations and continuous improvement.
Key Responsibilities:
Provide 3rd level technical support and resolve operational support issues.
Design, implement, and maintain digital infrastructure, including cloud services.
Manage Microsoft technologies: Windows Servers, Azure, O365, SQL Server, desktop operating systems.
Support virtual environments, networking (WAN, switches), SAN storage, firewalls, and backup systems.
Participate in projects, scoping, implementing, and providing thorough documentation and user training.
Contribute to ITIL best practice processes, quality assurance, and continuous improvement.
Collaborate with external vendors and internal stakeholders to deliver exceptional outcomes.
About You:
A tertiary qualification in IT (or equivalent experience) and a current driver's licence.
Demonstrated experience with Microsoft Azure, O365, Windows Server, SQL Server, and related technologies.
Strong knowledge of virtualised technologies, WANs, networking, and cloud computing.
Excellent troubleshooting, documentation, and communication skills.
Ability to prioritise and manage multiple tasks in a high-pressure environment.
Proven ability to work independently and as part of a collaborative team.
Commitment to safety, quality, and customer-focused outcomes.
What else to know?
A supportive, forward-thinking team environment.
Opportunities to work on exciting projects and drive innovation.
Work-life balance... opportunity for a 9-day fortnight.
Temporary position, but potential for long-term or permanent for the right person.
If you're outcome-focused, driven by improvement, and thrive in an environment of continuous learning and innovation, we'd love to hear from you.
To Apply:
Send us your resume and a cover letter outlining how you meet the key criteria for this role, what your availability is, and what your hourly rate expectations are.
