Byron Shire Council is looking for two friendly, tech-savvy, and customer-focused individuals to join their dedicated team in Mullumbimby. If you're passionate about helping others and thrive in a fun, supportive environment, this could be the role for you!

The roles:

• Part-time contract: Monday to Wednesday, until January 2026
• Full-time contract: 35 hours per week, Monday to Friday, with the potential to become permanent

These roles involve a dynamic mix of face-to-face customer service and call centre support. You'll be on the front line, assisting members of the community with a range of enquiries and providing exceptional service both in person and over the phone.

Why you'll love it:

• Join a supportive, energetic, and friendly team
• Work in a central location, close to shops, cafes, restaurants, and with on-site parking
• Variety in your day - every day brings something new
• Full training provided with ongoing support

What we're looking for:

• Resilient, friendly and level-headed - calm under pressure with a positive outlook
• 5+ years' experience in customer service or admin
• Gold star service skills - professional, empathetic and solutions-focused
• Confident communicator, both face-to-face and over the phone
• Tech-savvy and quick to learn new systems
• A reliable team player who brings energy and care to every interaction

If you're looking to be part of a great team that values your contribution and provides real growth opportunities, we want to hear from you! Hit APPLY today to start your local government journey!

Due to the high volume of applications, we will only contact candidates selected for shortlist.