AgriFutures Australia is looking for a motivated, tech-savvy Coordinator, Information Systems and Business Improvements to join our dynamic team in Wagga Wagga. This hands-on role is ideal for an early-career IT or business systems professional who thrives in a collaborative environment and wants to make a tangible impact through continuous improvement and smart solutions.

If you're passionate about supporting digital platforms, delivering smart solutions, and enhancing organisational systems, we'd love to hear from you.


About the Role

Reporting to the Manager, Information Systems and Business Improvements, you will:

• Coordinate and support ICT-related projects, ensuring milestones, stakeholder engagement, and documentation are on track.
• Provide user support and training across SharePoint, including managing helpdesk requests and maintaining user guides.
• Assist with the maintenance and enhancement of the K2 platform (or equivalent workflow tools).
• Identify and implement business improvement opportunities that streamline operations and boost efficiency.
• Maintain ICT asset registers and assist with procurement and lifecycle replacement processes.
• Provide first-level helpdesk support across all platforms, aiming for high resolution rates and great customer experiences.
• Support Microsoft 365 administration, including user access, configuration, and troubleshooting.
• Contribute to the development and testing of ISBI policies, procedures, and system documentation.
• Deliver ICT onboarding and induction support for new starters.
• Provide operational support to the ISBI team during high workload periods or staff absences.

About You

You're a curious, tech-minded professional with a passion for improving how systems work. You bring energy, initiative, and a strong service mindset to everything you do- whether that's helping a colleague resolve a tech issue or driving a project milestone. You're organised, collaborative, and love finding smarter ways to get things done.



Skills and Experience

Mandatory:

• Qualifications in IT, Business Systems Management, Administration or a related field (or working toward completion).
• Proficiency across a range of software and information systems.
• Strong time management skills with the ability to juggle competing priorities.
• Analytical and problem-solving abilities with a proactive mindset.
• Attention to detail and a commitment to good governance practices.
• Excellent written and verbal communication skills.

Desirable:

• Interest in the Australian agriculture sector.
• Experience with Microsoft platforms (SharePoint, Dynamics, Power Automate, etc.).
• Familiarity with workflow automation tools (e.g. Nintex/K2).
• Experience in ICT support or helpdesk environments.

Why Join Us?

At AgriFutures Australia, you'll join a future-focused organisation playing a key role in growing the prosperity of rural industries and communities. We offer:

• A collaborative, innovative team environment.
• A purpose-driven role contributing to national programs and initiatives.
• Ongoing learning and professional development opportunities.
• Flexibility in working arrangements and a supportive workplace culture.

How to Apply

Submit your CV and cover letter addressing the key competencies, and respond to the following:

1. Provide an example of a problem you have solved (and how you solved it) or a process you have improved or identified for improvement

2. Provide an example of stakeholder engagement or collaboration



Applications close: Friday 24 October 2025

AgriFutures Australia is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all.